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Error Logs

The Error Logs module enables users to monitor platform-wide errors, investigate incidents, and export logs for offline analysis. It includes tabular summaries, image-based insights, note management, and exporting capabilities.

Sections Overview​

This page is divided into two main areas:

  1. Error Logs Table – displays all recorded errors in a structured view.
  2. Details and Export Options – provides in-depth insight and export features for each entry.

Error Logs Table​

A structured table listing all captured error events. The columns include:

  • Notification ID: Unique identifier for the error.
  • User: Email or username linked to the error.
  • Location: Platform section or URL where the error occurred.
  • Details: Summary of the issue encountered.
  • API: API endpoint or internal service involved.
  • Images: Button to preview screenshots or visual evidence.
  • Note: Field to add or review investigation notes.
  • Create Time: Timestamp when the error occurred.
  • Report Time: When the error was reported into the system.
  • Export: Option to download the individual error record.

Error Details & Visualization​

Clicking a row in the table allows further inspection of the error via:

  • Image Previews: View associated screenshots or snapshots of the failure context.
  • Notes Section: Add or update internal notes for follow-up or resolution logs.
  • API Info: See backend endpoint and service that failed.
  • System Logs: Review technical messages if available.

Visualizing Errors​

The image preview feature allows users to see graphical representations or screenshots related to the error for easier identification and troubleshooting.

Exporting Error Logs​

Users can export logs in various formats for external review or documentation.

A popup notification system is available for immediate user feedback when errors occur or actions are performed (e.g., exporting logs).

Example: A test popup displaying a message with an "OK" button for user acknowledgment.

Usage Notes​

  • Ensure to check the timestamps to correlate errors with system activities.
  • Utilize the export feature to maintain records or conduct deeper offline analysis.
  • Use image previews and notes for contextual understanding and troubleshooting.

Best Practices​

  • Regularly monitor the Error Logs page for any recurring issues.
  • Use the notes feature to document solutions or ongoing investigations for future reference.
  • Export logs periodically for backup and compliance purposes.